Working Together With Clarity
Epic Roam Marketing provides strategy, creative, media buying, optimization, analytics, and related digital marketing services as described in an approved proposal or service agreement. Each engagement defines its scope, deliverables, timelines, fees, communication cadence, and success measures.
1. Services And Collaboration
We build campaigns around the information and access provided by the client. Clients agree to provide timely feedback, accurate business information, brand assets, platform access, and approvals needed to keep work moving. Delays in client inputs may adjust delivery dates.
2. Fees, Media Spend, And Payment
Service fees are billed according to the applicable agreement. Advertising budgets, platform charges, production costs, software subscriptions, and third-party expenses are separate unless expressly included. Approved media spend remains the client’s responsibility, and completed work is payable even when a campaign is paused.
3. Performance And Approvals
Marketing outcomes depend on market conditions, offer strength, competition, platforms, budgets, and client operations. Epic Roam Marketing commits to informed strategy, disciplined testing, and transparent reporting, but does not guarantee a specific ranking, lead volume, revenue figure, or advertising result. The client remains responsible for final approval of public-facing claims and offers.
4. Ownership And Confidentiality
Clients retain ownership of their trademarks, brand materials, customer data, advertising accounts, and other materials they provide. Once agreed fees are paid, clients receive the rights stated in the applicable agreement for approved work produced for them. Each party will protect confidential information and use it only to fulfill the engagement.
5. Third-Party Platforms
Search engines, social networks, analytics tools, email providers, and other platforms operate under their own rules and may change, suspend, or limit access without notice. Epic Roam Marketing is not responsible for platform outages, policy decisions, account restrictions, or changes outside its reasonable control.
6. Termination
Either party may end an engagement by providing the notice stated in the service agreement. On termination, the client remains responsible for fees earned, approved expenses, committed production, and media spend incurred through the effective date. We will reasonably support the handoff of client-owned accounts and materials after outstanding balances are resolved.
7. Contact
Questions about these terms or your engagement can be sent to hello@epicroammarketing.com.