Privacy That Supports Better Work
This policy describes how Epic Roam Marketing collects, uses, stores, and protects information when you visit our website, contact us, or work with us on digital marketing services. We collect what we need to communicate clearly, deliver the work, and improve the experience.
1. Information We Collect
When you contact us, we may collect your name, company, email address, budget range, project goals, and any details you choose to share. We may also receive business and campaign information that clients provide for strategy, advertising, content, analytics, conversion optimization, or reporting.
Our website may receive basic technical information such as browser type, device information, approximate location, referring page, and pages viewed. This helps us understand site performance and improve usability.
2. How We Use Information
We use information to respond to inquiries, prepare proposals, deliver agreed services, manage campaigns, measure performance, provide reporting, maintain client relationships, protect our systems, and meet legal obligations. We do not sell personal information or use client data to build unrelated audiences.
3. Client Accounts And Marketing Data
When clients grant access to advertising, analytics, CRM, email, or other platforms, Epic Roam Marketing uses that access only for the agreed engagement. Clients retain ownership of their accounts, customer lists, first-party data, and business materials. Platform providers may independently process data under their own privacy policies.
4. Sharing And Service Providers
We may share limited information with trusted providers that help us host systems, manage communications, analyze performance, or deliver approved campaign work. These providers receive only the information needed for their role and are expected to protect it. We may also disclose information when required by law or necessary to protect rights, safety, or the integrity of our services.
5. Retention And Security
We retain information for as long as it is needed for the purpose collected, to maintain accurate business records, resolve disputes, enforce agreements, or meet legal requirements. We use reasonable administrative, technical, and organizational safeguards, but no online system can guarantee absolute security.
6. Your Choices
You may ask us to access, correct, update, or delete personal information we hold about you, subject to legal and contractual limits. You may also opt out of non-essential communications at any time. Requests should be sent from an address we can reasonably associate with the relevant information.
7. Updates And Contact
We may update this policy when our services, technology, or legal obligations change. The effective date above identifies the latest version. For privacy questions or data requests, contact hello@epicroammarketing.com.